It first began at the home show in Cornwall. Steve was very knowledgeable in his presentation of the work to be performed at my house. Estimates were performed and starting date was zeroed in. The schedule of work was firmed up as an ancient boiler had to be removed. The minimum of disruption was respected and clean-up was prompt. Installation of the new system was performed by very knowledgeable technicians in a continuous process with attention given to cleanliness and efficiency. Bravo to the Houde Team.